Terms and public offer

Version of 27 Oct 2026. The current version is always published on this page.

1. Provider and scope

Dmitry Chumak, an individual (sole provider), operating the SiteLabAI service at sitelabai.pro.
Email: support@sitelabai.pro
Support bot: @sitelabai_support_bot. Full legal details are provided on request before payment.
Payment: cryptocurrency (USDT), see section 6.

The service is offered to businesses and entrepreneurs acting in the course of their trade or profession. It is not directed at consumers.

2. Subject

The Provider builds websites using artificial intelligence tools. The final result is prepared by the Provider and agreed with the Client. The scope depends on the chosen package (Express / Pro / Studio), add-ons, edits and hosting, at the prices published on the pricing page. Using AI tools does not remove the Provider's obligation to deliver a working result that matches the approved specification. A preliminary AI draft of the specification is free.

3. Use of AI and responsibility for content

Texts and images created with AI may contain inaccuracies. The Provider fixes mismatches with the approved specification within the revision rounds included in the package.

The Client reviews the site content before publication and is fully responsible for it, including prices, contacts, company details, licences and permits, use of third-party trademarks and copyrighted material, and compliance with the law. The Provider does not legally review materials supplied by the Client.

4. Specification

The final specification is a message or document in the chat or email thread, with the order number, describing the structure of the site, its blocks, functionality and timing. It is approved when the Client writes "I approve the spec". The date is recorded in the thread. Changes after approval are extra work (section 8).

5. Prices

All prices are in US dollars (USD) and are fixed. AI work (texts, images, AI chat) is included: there are no extra fees for tokens or generation volume. The final price of an order is stated in the order confirmation and does not change afterwards. The Provider may change prices for future orders by publishing them on the site; orders already paid are not affected.

Prices are net prices. If sales tax or VAT applies to the Client, it is the Client's responsibility (for example under the reverse-charge procedure).

6. Payment

Payment is made in USDT on the TRON network (TRC20) through a third-party crypto payment processor. The invoice shows the exact amount and the address and is valid for a limited time (60 minutes by default). Express is paid 100% in advance; Pro and Studio 50% in advance and 50% before handover. Edits are paid before work starts. Subscriptions are paid manually month by month; nothing is charged automatically.

The Client pays the network fees. The invoice amount must be received in full. Sending a different amount, a different coin or on a different network may lead to a loss of funds or delay; the Provider is not responsible for transfers made contrary to the invoice but will make reasonable efforts to help. The moment of payment is when the payment processor confirms the transfer. Confirmation of payment is the confirmation page and the email sent by the Provider.

7. Delivery and acceptance

After the build the Client receives a preview of the site. Within 5 business days the Client may send reasoned remarks within the specification; the Provider fixes them within the revision rounds included in the package. Acceptance requires an explicit action of the Client ("I accept the result" in the thread). Without it the result is not accepted.

The date of delivery is the date the archive is sent or the site is published with access given to the Client. The archive is handed over after 100% payment.

8. Extra work

The Client sends an edit request in the chat or by email. Within 1 business day the Provider confirms feasibility, price and timing. Work starts after the Client's confirmation and payment. The term does not exceed 5 business days from confirmation and payment and may be extended for technical reasons or force majeure with notice to the Client.

9. Hosting

Hosting is a separate monthly service beyond the period included in the package. The Provider hosts the site, makes daily backups and on request gives the Client access and a copy of the site. Target availability is 99% a month and is not guaranteed in case of provider outages or force majeure. After a service is suspended, site data is kept for 30 days.

10. Subscriptions

Subscriptions (hosting, AI assistant) are paid monthly in advance with no minimum term. The Client can stop at any time by email or in the chat; the service ends at the end of the paid period. Payment for the current period is not refunded, except when the Provider ends the service through its own fault. The Provider gives at least 14 days' notice of a price change; the new price applies from the next period.

11. Refunds

Because the work is custom, a payment is not refundable once work on the order has started, except where the Provider cannot deliver the agreed result. An approved refund is paid in USDT to a wallet the Client names, minus network fees.

12. Intellectual property

After full payment the Client receives the rights to the result made for them (layout, code written for the order, texts and AI images generated for the order), including the right to modify and publish it, to the extent such rights belong to the Provider. The rights to the SiteLabAI service itself (site generator, block library, templates, prompts, interface and AI pipeline) remain with the Provider. The Client may not use components of the service to create or resell similar products. Third-party components (open-source libraries, fonts, CMS, stock material) are used under their own licences. The Provider may show the work in its portfolio unless the Client objects in writing.

13. Data and external services

To perform the contract the Provider uses external AI services and hosting providers and gives them the minimum data needed (specification, texts, images and order materials). The processors are listed in the Privacy Policy. By accepting these Terms the Client agrees to this.

14. Liability and disputes

The Provider's liability is limited to the amount the Client paid for the order. The Provider is not liable for indirect losses such as lost profit. The parties first try to settle any dispute by email at support@sitelabai.pro.

15. Support

Telegram bot @sitelabai_support_bot (AI first, then a human), the form on this site, and support@sitelabai.pro.